Your personal data belongs to you. This page explains exactly what Krikay collects, why we collect it, how we use it, and what rights you have over your own information.
All data transmitted between your device and Krikay's servers is protected by TLS encryption. Your account credentials, payment details, and personal information are never sent or stored in plain text on the Krikay platform.
Krikay does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account, process payments, and improve the Krikay platform experience.
You can request a copy of your personal data, ask Krikay to correct inaccurate information, or request deletion of your account data at any time by contacting [email protected]. Krikay will respond within 30 days.
Krikay only collects the data that is genuinely needed to run your account and process your transactions. We don't ask for information we don't need, and we don't keep data longer than necessary for the purposes it was collected.
Krikay does not store your full bKash, Nagad, or Rocket account credentials on our servers. Payment processing is handled through secure integrations with each provider. Krikay only retains the transaction reference and amount for record-keeping.
If you don't want to receive promotional messages from Krikay, you can opt out at any time through your account settings or by contacting support. Opting out of marketing does not affect your ability to use the Krikay platform.
Krikay operates the online gaming and sports betting platform at krikay.xyz. This Privacy Policy explains how Krikay collects, uses, stores, and protects the personal information of players and visitors who use the Krikay platform.
We know that privacy matters to players in Bangladesh. When you register on Krikay, you're trusting us with your personal information — your name, your phone number, your transaction history. We take that trust seriously. This policy is written in plain language so you can actually understand what we do with your data, not just tick a compliance box.
By registering an account or using any part of the Krikay platform, you confirm that you have read and understood this Privacy Policy. If you have questions about anything in this document, contact us at [email protected] before using the platform.
Krikay collects the following categories of personal data from players and visitors:
| Data Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth | Yes — for account registration |
| Contact Data | Phone number, email address | Yes — for account communication |
| Payment Data | bKash/Nagad/Rocket number, transaction references | Yes — for deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Automatic — collected on access |
| Usage Data | Games played, bets placed, session duration | Automatic — collected during play |
| Communication Data | Support chat logs, email correspondence | When you contact Krikay support |
Krikay does not collect sensitive personal data such as national ID numbers, biometric data, or financial account passwords. If identity verification is required, Krikay will specify exactly what documents are needed and how they will be used.
Krikay collects personal data through the following methods:
Krikay does not purchase personal data from data brokers or third-party marketing lists. All data we hold about you comes directly from your interaction with the Krikay platform or from the payment processors you use to fund your account.
Krikay uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Here is a breakdown of how your data is used:
Krikay does not sell your personal data to any third party. We share your data only in the following limited circumstances:
Krikay does not share your data with advertisers, data brokers, or any organisation for the purpose of targeting you with third-party marketing.
Krikay retains your personal data for as long as your account is active and for a reasonable period after account closure to comply with legal and regulatory obligations. Specifically:
When data is no longer required, Krikay deletes or anonymises it securely. You can request early deletion of your data by contacting [email protected], subject to any legal retention obligations that apply.
Krikay uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Here is what each type of cookie does on Krikay:
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the Krikay platform, though some features may work less smoothly. Krikay does not use third-party advertising cookies or cross-site tracking cookies.
Krikay takes data security seriously and has implemented a range of technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse:
While Krikay takes every reasonable precaution, no online platform can guarantee 100% security. You also play a role in keeping your account safe — use a strong, unique password for your Krikay account and never share it with anyone.
As a Krikay player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with your account details and the specific request:
Krikay will respond to all privacy rights requests within 30 days. If a request is complex or involves a large volume of data, we may extend this to 60 days and will notify you if that is the case.
Krikay is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on Krikay or provide any personal information to us.
If Krikay becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on Krikay, please contact us at [email protected] so we can investigate and take action promptly.
Krikay may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable regulations. When we make significant changes, we will notify registered players via email or an in-platform notification before the changes take effect.
The updated Privacy Policy will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically. Your continued use of Krikay after a policy update constitutes acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or how Krikay handles your personal data, please get in touch with our support team:
For data deletion requests, data access requests, or any other exercise of your privacy rights, please email [email protected] with the subject line "Privacy Request" and include your registered phone number so we can locate your account quickly.
Join hundreds of thousands of players across Bangladesh who trust Krikay for fast payouts, fair games, and a platform that genuinely respects their privacy.