📋 Legal & Platform Rules

Krikay Terms and Conditions

These terms govern your use of the Krikay platform. Please read them carefully before registering or placing any bets. By using Krikay, you agree to everything on this page.

Last updated: January 2025

What You Need to Know First

18+ Only

Krikay is strictly for players aged 18 and above. Creating an account on Krikay while under 18 is a violation of these terms and will result in immediate account closure and forfeiture of any balance.

One Account Per Player

Each player is allowed exactly one Krikay account. Duplicate accounts are not permitted under any circumstances. If multiple accounts are detected, Krikay reserves the right to close all of them and void any associated winnings.

Real Money, Real Rules

All deposits and withdrawals on Krikay involve real money. Krikay processes withdrawals to bKash, Nagad, and Rocket. Funds in your Krikay wallet are subject to the withdrawal terms outlined in this document.

Bonus Terms Apply

All bonuses and promotions on Krikay come with wagering requirements. Bonus funds cannot be withdrawn directly — they must be wagered the specified number of times before any associated winnings become eligible for withdrawal.

Fair Play is Mandatory

Any attempt to exploit bugs, use automated betting software not approved by Krikay, collude with other players, or manipulate game outcomes will result in permanent account suspension and forfeiture of all funds.

Terms Can Be Updated

Krikay may update these terms at any time. Continued use of the platform after an update constitutes acceptance of the revised terms. We recommend checking this page periodically to stay informed of any changes.

01 Acceptance of Terms

By accessing or using the Krikay platform at krikay.xyz — whether to browse, register an account, make a deposit, place a bet, or play any game — you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and Krikay.

If you do not agree with any part of these terms, you must stop using Krikay immediately and not register an account. Continued use of the Krikay platform after any update to these terms constitutes acceptance of the updated version.

These Terms and Conditions apply to all users of Krikay, including registered players, visitors, and anyone who accesses any part of the platform.

02 Eligibility

To use Krikay, you must meet all of the following requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be accessing Krikay from a jurisdiction where online gaming is not prohibited by local law.
  • You must not be a current employee, contractor, or immediate family member of a Krikay employee or contractor.
  • You must not have been previously banned or suspended from Krikay for any reason.
  • You must be acting on your own behalf and not as an agent for any third party.

Krikay reserves the right to request proof of age at any time. If a player cannot verify that they are 18 or older, Krikay will suspend the account and withhold any funds until verification is completed. If the player is found to be under 18, the account will be permanently closed and all funds forfeited.

03 Account Registration

Each player may hold only one account on Krikay. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. Krikay uses automated systems to detect duplicate accounts and will close all associated accounts if duplicates are found.

When registering on Krikay, you must provide accurate and complete information. This includes your real name, a valid phone number, and any other details requested during the registration process. Providing false information is a violation of these terms and may result in account suspension.

You are responsible for keeping your Krikay account credentials secure. Do not share your password with anyone. Krikay will never ask for your password via chat, email, or phone. If you believe your account has been accessed without your permission, contact Krikay support immediately at [email protected].

Krikay accounts are personal and non-transferable. You may not sell, transfer, or allow another person to use your Krikay account under any circumstances.

04 Deposits

Krikay accepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount on Krikay is ৳200. There is no maximum deposit limit for standard accounts, though Krikay may apply limits to specific payment methods or accounts at its discretion.

All deposits must be made from a payment account that belongs to you. Depositing funds from a payment account registered to another person is not permitted. If Krikay detects that a deposit was made from a third-party account, the deposit may be reversed and the associated Krikay account suspended pending investigation.

  • Deposits are credited to your Krikay wallet instantly in most cases.
  • If a deposit does not appear within 15 minutes, contact Krikay support with your transaction reference number.
  • Krikay does not charge a deposit fee, though your mobile banking provider may apply their own charges.
  • Deposits made in error cannot be reversed once credited to your Krikay wallet.

05 Withdrawals

Krikay processes withdrawals to bKash, Nagad , and Rocket. The minimum withdrawal amount is ৳500. Withdrawals are processed within 10 minutes on average during normal operating hours.

To make a withdrawal from Krikay, the payment account you withdraw to must match the name on your Krikay account. Withdrawals to third-party accounts are not permitted. Krikay may request identity verification before processing a withdrawal, particularly for large amounts or if unusual activity is detected on the account.

  • Withdrawals of real money (non-bonus funds) are processed without wagering requirements.
  • Krikay does not charge a withdrawal fee on standard amounts.
  • Withdrawals may be delayed if your account is under review or if additional verification is required.
  • Krikay reserves the right to limit the maximum withdrawal amount per day at its discretion.
  • If a withdrawal is not received within 30 minutes, contact Krikay support with your withdrawal reference.
Only funds that have been deposited by you and any winnings generated from real-money play are eligible for withdrawal. Bonus funds must meet wagering requirements before any associated winnings can be withdrawn.

06 Bonuses & Promotions

Krikay offers bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each promotion, in addition to these general terms. Where there is a conflict between a promotion's specific terms and these general terms, the promotion's specific terms take precedence.

Unless stated otherwise in a specific promotion's terms, the following general bonus rules apply on Krikay:

  • Bonus funds carry a wagering requirement of at least 10x before any associated winnings can be withdrawn.
  • Bonuses are credited to a separate bonus wallet and cannot be withdrawn directly.
  • Only one bonus may be active at a time on a Krikay account.
  • Bonuses expire if not used within the timeframe specified in the promotion terms.
  • Krikay reserves the right to withdraw any bonus if it suspects the bonus is being abused.
  • Players who have self-excluded or set deposit limits may not be eligible for certain promotions.

Bonus abuse — including but not limited to creating multiple accounts to claim the same bonus, using automated software to meet wagering requirements, or exploiting a technical error in a promotion — will result in the bonus being voided and the account being reviewed for suspension.

07 Fair Play Policy

Krikay is committed to providing a fair gaming environment for all players. The following activities are strictly prohibited on the Krikay platform and will result in immediate account suspension and forfeiture of funds:

  • Using automated betting software, bots, or scripts not explicitly approved by Krikay.
  • Colluding with other players to manipulate game outcomes or exploit promotions.
  • Exploiting software bugs or errors to gain an unfair advantage.
  • Placing bets on both sides of the same market to guarantee a profit (arbitrage abuse).
  • Using insider information to place bets on sports markets.
  • Any form of money laundering or using Krikay to process funds from illegal activities.

Krikay uses automated monitoring systems to detect unusual betting patterns and account activity. If your account is flagged, Krikay may suspend it pending investigation. During an investigation, withdrawals may be temporarily held. Krikay will notify you by email if your account is under review.

08 Games & Betting

Krikay offers a range of game categories including sports betting (Table Tennis, Boxing), live games (W Live), Arcade games, Fisher Game, Dragon Master, and the D&T Ranking leaderboard. Each game category may have its own specific rules, minimum and maximum bet limits, and payout structures.

For Arcade games on Krikay, outcomes are determined by a provably fair random number generation system. Players can verify the fairness of any Arcade game result using the server seed and client seed provided after each round. Krikay does not manipulate Arcade game outcomes.

For sports betting markets on Krikay, results are determined by the official result of the relevant sporting event. In the event of a dispute about a sporting result, Krikay's decision — based on official data providers — is final. Bets placed on cancelled or postponed events will be voided and stakes returned to the player's Krikay wallet.

Krikay reserves the right to void any bet that was placed at an incorrect price due to a technical error, data feed failure, or human error. In such cases, the stake will be returned to the player's wallet.

09 Responsible Gaming

Krikay takes responsible gaming seriously. We provide tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion. These tools are available in your account settings at any time.

If you choose to self-exclude from Krikay, your account will be suspended for the period you select. During a self-exclusion period, you will not be able to log in, deposit, or place bets. Krikay will also suppress any marketing communications to your account during this period.

For more information about responsible gaming tools and support resources available to players in Bangladesh, please visit our dedicated Responsible Gaming page.

10 Privacy & Data

Krikay collects and processes personal data in accordance with our Privacy Policy. By registering on Krikay, you consent to the collection and use of your personal data as described in the Privacy Policy. This includes your name, phone number, device information, and transaction history.

Krikay does not sell your personal data to third parties. Data is shared only with payment processors (bKash, Nagad, Rocket) and regulatory bodies where required by law. For full details on how Krikay handles your data, please read our Privacy Policy.

11 Account Suspension & Closure

Krikay reserves the right to suspend or permanently close any account at any time, with or without prior notice, if it determines that the account has been used in violation of these terms. Reasons for suspension or closure include but are not limited to:

  • Providing false information during registration or verification.
  • Operating multiple accounts.
  • Engaging in bonus abuse or fair play violations.
  • Suspected money laundering or fraudulent activity.
  • Failure to complete identity verification when requested.
  • Breach of any other provision of these terms.

If your account is closed due to a terms violation, any funds in your wallet may be forfeited. If your account is closed for any other reason, Krikay will return your real-money balance (excluding bonus funds) to your registered payment account within a reasonable timeframe.

You may also close your Krikay account voluntarily at any time by contacting support at [email protected]. Voluntary account closure requests are processed within 48 hours.

12 Limitation of Liability

Krikay provides its platform on an "as is" basis. While we work hard to keep the platform available and functioning correctly, we cannot guarantee uninterrupted access. Krikay is not liable for any losses arising from platform downtime, technical errors, or data feed failures beyond our reasonable control.

Krikay is not responsible for any losses you incur as a result of your own gaming decisions. Gaming involves risk, and you accept that risk when you place a bet or play a game on Krikay. Krikay's liability to any player is limited to the amount of real money deposited by that player and not yet withdrawn.

Krikay is not liable for indirect, consequential, or punitive damages of any kind arising from your use of the platform, even if Krikay has been advised of the possibility of such damages.

13 Changes to These Terms

Krikay may update these Terms and Conditions at any time. When we make significant changes, we will notify registered players via email or an in-platform notification. The updated terms will be posted on this page with a revised "Last updated" date.

Your continued use of Krikay after any update to these terms constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must stop using Krikay and may request account closure by contacting support.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to report a concern about your Krikay account, please contact our support team:

  • Email: [email protected]
  • Live Chat: Available 24/7 via the chat icon on the Krikay platform
  • Response Time: Under 5 minutes on live chat during peak hours

Krikay's support team is available around the clock and will respond to email enquiries within 24 hours. For urgent account issues — such as a suspected unauthorised login or a missing withdrawal — please use live chat for the fastest response.

Understood the Rules? Let's Play on Krikay

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